Last updated: September 2026
When you create an account, place an order, book an appointment, or contact us, we may collect information such as your name, email address, phone number, shipping and billing address, and details about the products or services you're interested in. We also collect information you choose to share, such as reference photos uploaded when booking an appointment.
We use your information to process orders and appointments, communicate with you about your purchases or bookings, provide customer support, send order and appointment updates, and — where you have opted in — send newsletters and promotional updates. We may also use this information to improve our website and services.
Payments made through our website are processed securely. We do not store your full credit card details on our servers — payment processing is handled by our payment and Interac e-Transfer providers in accordance with their own security standards.
Our website uses cookies and similar technologies to keep your shopping cart working, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not work correctly as a result.
We do not sell your personal information. We may share your information with trusted third parties who help us operate our business — such as payment processors, shipping carriers, and email service providers — solely for the purpose of providing our services to you, or where required by law.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting obligations, such as maintaining order records.
You may request access to, correction of, or deletion of your personal information at any time. You can update most of your account information directly from your account dashboard, or contact us for assistance. You can also delete your account at any time from your Profile page.
Our website and services are not directed at children under the age of 16, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "last updated" date.
If you have any questions about this Privacy Policy or how we handle your information, please reach out using the contact details on our Contact page.
See also our Terms & Conditions.
